Richel Pochette | GREY / RED

Shipping Policy

We like to keep things nice and simple, even when it comes to shipping. So here are our simple to understand shipping terms:

Goal - It is our goal to ship your product within 1 business day of your purchase. But things do come up that we can’t control so we may need to take up to 3 business days. In a very rare situation that we experience a natural disaster, act of war or other extreme situation or event that prevents us or other businesses from functioning normally, we may take a little longer.

GREECE - We use Geniki Taxydromiki for shipping your order within Greece. Geniki Taxydromiki is the best and fastest Greek Carrier, tracking is good and transit times very fast.The shipping prices quoted in your shopping cart are provided upon your checkout.

EUROPE - We use DHL Express OR Registered Mail for shipping your order in Europe. 

DHL Express arrives in your destination in most regions in 1-2 days and in some cases in 3. If your address is in a place, difficult to reach, your order may come in 4 days.

Registered Mail is the least expensive, tracking is good and transit times very adequate.The shipping prices quoted in your shopping cart are provided upon your checkout.

REST OF THE WORLD - We use Registered Mail for shipping your order Worldwide. 

Registered Mail is the least expensive, tracking is good and transit times very adequate.The shipping prices quoted in your shopping cart are provided upon your checkout.

Shipping Territory - We ship our products worldwide. Not all shipping carriers or shipping methods will be available to all areas. In some locations there may be additional fees or customs duties imposed on your package by your local authorities. It is your responsibility to contact your local postal service authorities to find out if you’ll have to pay extra fees or customs duties to get your products.

Free Shipping - Sometimes we may offer a free shipping promotion. These free shipping promotions may be for specific products or applicable store-wide; either way we will do our best to let you know the specific details of the promotion running at the time. If you purchase an item that is associated with a free shipping promotion and an item without one, we may ship the items separately or together. We will choose the method that is fastest and least expensive to you. As a general rule, when we ship items for free we reserve the right to choose the carrier and service we would like to use. Our preferred carrier and service for our free shipping promotions will mostly be Geniki Taxydromiki for Greece and Registered Mail for worldwide shipping.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Shipping fees cannot be refunded, even when they are offered as ''free shipping''.

If you are shipping an item back you should ALWAYS consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
You are responsible for being present to receive your shipment.
If several delivery attempts are made and you are absent, the item will be returned back to us, in which case you will not be refunded for the shipping cost.

If you have any questions regarding our shipping terms, please do not hesitate to contact us.

We will be happy to assist you.

Here you will find a list and information about all the payment options in our website.
All payments in our website are secured and safe. Latest technology for fraud protection is applied, along with verification data processing to protect our customers.

You can choose one of the following Payment Options:

1. Pay with Credit Card
You can use your Credit/Debit Card to pay for your order.
Please remember to put your exact personal details in the payment address, because our system verifies if you are entitled to use this credit card.

2. Pay with PayPal
The renowned way of making Payments Online.

3. Pay with Bank Deposit
You can make a bank deposit or an online bank transfer to one of our Business Accounts.
Please remember to send us an email with your payment.
Kindly, be advised that, when you choose to pay with Bank Deposit, you have 24 hours to make the payment and notify us with an email.
Your order will be reserved for 24 hours.
If the payment has not been made within 24 hours, your order will be cancelled and the items will be released.
Your order will be dispatched, once funds have been verified in our account.
You can find our Business Accounts Below:

When making payments from another bank you should choose (OUR) as expenses and not (SHARED).

EUROBANK - GREECE
IBAN: GR22 0260 0500 0003 1020 0236 631
SWIFT/BIC CODE: ERBKGRAA
Account Beneficiary: GIANNOPOULOS P.C
Address: 6 DRAGATSI STR GR18535 PIRAEUS GREECE
Description: Name and Order Number 

PIRAEUS BANK - GREECE
IBAN: GR26 0172 1030 0051 0301 7028 733
SWIFT/BIC CODE: PIRBGRAA
Account Beneficiary: GIANNOPOULOS P.C
Address: 6 DRAGATSI STR GR18535 PIRAEUS GREECE

Description: Name and Order Number

ALPHA BANK - GREECE
IBAN: GR35 0140 1250 1250 0200 2012 980
SWIFT/BIC CODE: CRBAGRAA
Account Beneficiary: GIANNOPOULOS P.C
Address: 6 DRAGATSI STR GR18535 PIRAEUS GREECE
Description: Name and Order Number

NATIONAL BANK OF GREECE
IBAN: GR92 0110 1900 0000 1904 4092 997
SWIFT/BIC CODE: ETHNGRAA
Account Beneficiary: GIANNOPOULOS P.C
Address: 6 DRAGATSI STR GR18535 PIRAEUS GREECE
Description: Name and Order Number